Allow external participant services to manage their own users and contacts

Xaana’s Turium Zebra provides a comprehensive web-based portal that empowers administrators to manage user identities and access privileges efficiently. This interface is accessible globally, ensuring that administrators from external participant services can manage their users and contacts with ease.

Zebra provides a web-based interface called the Zebra Administration Console. It offers functionalities for managing users, roles, groups, and other security aspects relevant to external participant services. Authorised users within a participant service can leverage it to:

• Create and manage users: Add new users, edit user information, and disable or delete user accounts.

• Assign roles to users: Grant users specific permissions within the system by assigning them appropriate roles.

• Manage groups: Create user groups to categorise users based on shared attributes or roles within a participant service.

• View user activity: Access reports on user login attempts, registrations, and other activities.

Functional Capabilities

• User Management: Admins can create, edit, disable, and delete user accounts. This includes setting user passwords, assigning group memberships, and configuring user profile details.

• Group Management: Zebra supports the creation and management of groups for organising users and managing access to resources. Groups can be used to streamline the assignment of access permissions to multiple users.

• Access Management: The portal allows for the assignment of roles and access permissions to users and groups, enabling admins to control who has access to what resources within the organisation.

• Self-Service Password Reset (SSPR): Zebra enables users to reset their passwords through a web-based portal, reducing the administrative burden on IT staff and improving user satisfaction.

Xaana’s Differentiation - Best Practices

• Custom Roles: Define custom roles for granular access control, ensuring that administrators only have the permissions necessary to perform their job functions.

• Monitoring and Reporting: Utilise Zebra’s built-in reporting tools to monitor user and administrator activities, helping to identify potential security threats or operational issues.

• Training: Xaana will provide comprehensive training for administrators on using the Zebra portal to ensure they are familiar with all available features and best practices for managing users and access.

• Role-based access control: Zebra enforces role-based permissions, ensuring users can only access functionalities relevant to their assigned roles.